Mix and Match

Refund policy

Refund and Return Policy

Last Updated: August 15, 2026

At G.S Cart, we want you to be satisfied with your purchase. If you receive a defective, damaged, incorrect, or otherwise eligible product, you may request a return or refund according to the policy below.

1. Return Period

Customers can request a return within 7 days of receiving the order.

After 7 days, we may not be able to accept the return unless required by applicable law.

2. Eligible Returns

To be eligible for a return, the product must:

  • Be returned within 7 days of delivery.

  • Be unused and in its original condition.

  • Include the original packaging, accessories, and tags where applicable.

  • Not have been damaged through misuse, negligence, or improper handling.

We may refuse a return if the product does not meet these conditions.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact G.S Cart as soon as possible.

Please provide:

  • Your order number.

  • A description of the issue.

  • Clear photos or videos showing the product and the problem.

After reviewing your request, we will inform you whether the return or refund is approved.

4. Return Shipping Charges

For a standard return, the customer is responsible for the return shipping cost.

If the product was sent incorrectly or arrived damaged/defective, G.S Cart may review the situation and determine whether return shipping assistance is applicable.

5. Refunds

Once we receive and inspect the returned product, we will notify you about the status of your refund.

If approved, a full refund will be issued for the eligible product.

The time required for the refund to appear in your account may depend on your bank or payment provider.

6. Non-Returnable Items

Certain products may not be eligible for return for hygiene, safety, personalization, or other applicable reasons. Any such restrictions will be communicated on the relevant product page.

7. Exchanges

If you receive a defective or incorrect product and would like an exchange, please contact us within 7 days of delivery. Exchange requests are subject to product availability.

8. How to Request a Return

To request a return or refund, contact G.S Cart with your order number and details of the issue.

Please do not send a product back without receiving return instructions from us first.

9. Policy Changes

G.S Cart reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

For questions about returns or refunds, please contact G.S Cart through the contact information provided on our website.

G.S Cart — Your satisfaction matters to us.